What this persona cares about
Priorities and pain points at first review stage.
Priorities
- Deterministic compliance gating before assignment.
- Rapid audit packet generation from operational systems.
- Continuous visibility into readiness and asset health posture.
Pain points
- Manual evidence collection slows audit response.
- Credential and maintenance drift can surface after dispatch decisions.
- Compliance teams lack consistent cross-product visibility.
Platform focus
- Verify hard gating through explicit contract and boundary definitions.
- Use ownership models to enforce accountability for readiness posture.
- Audit compliance behavior through linked platform and solution evidence.